Policies
Grievance Redressal
Last updated 23 October 2026
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer to address your concerns.
Grievance Officer
Email: support@kashcrops.com
How to raise a grievance
- Email the Grievance Officer with your name, order number and a description of the issue (photos help).
- We will acknowledge your complaint within 48 hours and share a ticket number.
- We will resolve it within one month of receipt, and keep you updated throughout.