Privacy Policy

We respect your privacy and collect only what we need to fulfil your orders.

What we collect

• Name, email, phone number and delivery address when you place an order or create an account.
• The contact and delivery details you type at checkout, saved as you go, even if you don’t complete payment.
• Order history and communication with our support team.
• Basic technical data when you browse: IP address, approximate location (city/country derived from the IP), browser, device type and the pages you visit.

How we use it

• To process, ship and support your orders.
• To send order and delivery updates by email, and by WhatsApp if you opt in.
• If checkout isn’t completed, to email you once to ask whether you need help (every such email has a link to stop them).
• To send offers only if you have agreed to receive them. You can unsubscribe anytime.

Cookies & site statistics

We use a small number of first-party cookies: one to keep your cart and checkout working, one to remember your theme choice, and one anonymous visitor ID that lets us count unique visitors. We use this only to understand how many people visit and which pages are useful. It is not shared with advertisers. Browsing data is deleted after 13 months.

Sharing

We share data only with service providers needed to run the store — Razorpay (payments), courier partners (delivery) and Meta WhatsApp (notifications, if opted in). We never sell your data.

Your rights

You can request access, correction or deletion of your personal data by writing to support@kashcrops.com.