Refund & Cancellation Policy

Because our products are food items, we can’t accept returns of opened packs. We will always make it right if something goes wrong.

Damaged, wrong or missing items

• Report the issue within 48 hours of delivery to support@kashcrops.com with your order number and photos of the package and product.
• Once verified, we will send a replacement or issue a full refund for the affected items.

Cancellations

• You may cancel an order any time before it is dispatched for a full refund.
• Orders that have already shipped can’t be cancelled.

Refund timelines

Approved refunds are issued to the original payment method via Razorpay within 5–7 business days. Your bank may take a few additional days to reflect the amount.